Early Arrival
To ensure a smooth and relaxing experience, we ask that you arrive 15 minutes prior to the start of any appointment. We understand that being late is sometimes unavoidable; however, depending upon circumstances, we may need to shorten or reschedule your service.

About Your Visit
Clients and patients who are scheduled for a session will be asked to fill out paperwork on their first visit. Prior to receiving any services please inform us about any special medical conditions, pregnancy, hypertension, allergies or prescription medications that may be contraindicated for your treatment.

Cell Phones
We ask clients to refrain from cell phone usage and request that mobile phones be silenced or turned off when in the treatment room and lounge area.

Personal Property
We are not responsible for personal belongings.

We do not accept any insurance carriers or Medicaid/Medicare. You are responsible for payment in full for any of our services.

We honor VISA, MasterCard, American Express, Discover, Venmo, Paypal, cash, and checks. Personal checks are subject to a $25 returned check fee. All prices are subject to change without notice. Gratuities are accepted for those wishing to show appreciation and are not included in the price of any service or gift certificate.

Cancellation / No Show Policy
As a courtesy, we ask for a minimum of 24 hours’ notice for the cancellation of your service. Without 24 hours notice, you will be charged for your appointment.

Please see our blog post on all COVID-19 procedures and policies. This is in effect until further notice.

Gift Certificates
• Are non-refundable.
• Do not expire.
• Cannot be redeemed to purchase another gift certificate.
• Cannot be redeemed for gratuities.
• Can be replaced if lost or damaged for a fee.
• Acupuncture Healing Arts Center is not responsible for unauthorized use of a gift certificate.

To learn more, read our faq’s and follow our blog. If you want to know if our services are right for you, or have any questions, call us at 860-908-7078.

Schedule Appointment